Shipping Policy
Thank you for shopping at www.goverdhanonline.com We are dedicated to providing an exceptional online shopping experience for women's clothing. This Shipping Policy outlines important information regarding the shipment of your orders. Please read this policy carefully to understand our shipping processes, delivery timeframes, fees, and other relevant details.
1. Order Processing Time:
The order will be delivered within [7-15] business days within India (it's depend on your orders)(In customized order it may take more time)(excluding weekends and holidays) after payment verification. We strive to ship your order as quickly as possible, and we appreciate your patience during busy periods or unforeseen circumstances.
2. Shipping Methods and Carriers:
We offer various shipping methods, including but not limited to standard shipping, expedited shipping, and international shipping. The available shipping options will be displayed during the checkout process. • The shipping carrier for your order will be determined based on your location, shipping method, and our internal logistics processes. We partner with reputable shipping carriers to ensure reliable and timely delivery.
3. Shipping Destinations:
We currently ship [Globe]. If your location is not listed, please contact our customer support for further assistance.
4. Shipping Fees:
Shipping fees are calculated based on the total weight, dimensions, destination, and selected shipping method for your order. The applicable shipping charges will be displayed during the checkout process before finalizing your purchase. • We may offer free shipping promotions from time to time, subject to specific terms and conditions.
5. Delivery Timeframes:
The estimated delivery timeframes are provided during the checkout process and are based on the selected shipping method and your location. Please note that these are estimated timeframes and actual delivery times may vary due to unforeseen circumstances or factors beyond our control.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track your package's progress
6. Customs and Import Duties:
For international orders, customs and import duties may be applicable upon arrival in your country. These charges, if any, are the sole responsibility of the recipient. Please familiarize yourself with your country's customs policies and regulations.
7. Order Tracking:
You can track the status of your order by using the tracking number provided in the shipping confirmation email. Visit our website's Order Tracking page and enter your tracking number for real-time updates on your package's whereabouts.
8. Shipment Delays and Issues:
While we make every effort to ensure timely delivery, please understand that unforeseen circumstances or events beyond our control may occasionally cause shipment delays. If your order is significantly delayed or you encounter any issues with the delivery, please contact our customer support team, and we will assist you in resolving the matter.
9. Order Modifications and Address Changes:
Once an order has been placed, it is difficult to modify or change the shipping address. If you need to make any amendments, please contact our customer support team immediately. We will do our best to accommodate your request, but we cannot guarantee the changes can be made after the order is processed.
10. Lost or Damaged Shipments:
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately.
• We will work with the shipping carrier to investigate the issue and resolve it in a timely manner.
• Please note that we are not responsible for any lost or damaged shipments caused by the shipping carrier or due to incorrect shipping information provided by the customer.
11.Returns and Exchanges:
For information on our return and exchange policy, please refer to our separate Return Policy page.
12. Contact Information:
If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at goverdhancustomercare@gmail.com
