Frequently Asked Questions

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How do I place an order on your website?

Placing an order on our website is easy. Simply browse through our collection, select the desired item, choose the appropriate size, and click on the "Add to Cart" button. Once you have added all the items you wish to purchase, proceed to the checkout page, provide your shipping details, select your preferred payment method, and confirm your order.

What are the payment options available?

We offer a variety of secure payment options for your convenience. You can make payments using major credit cards, debit cards, net banking, and popular digital wallets. We ensure that all your transactions are encrypted and securely processed.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your location details to check if we deliver to your country. Please note that international shipping may be subject to additional fees and customs duties as per your country's regulations.

What is your return/exchange policy?

We have a hassle-free return/exchange policy to ensure your satisfaction. If you are not entirely happy with your purchase, you can initiate a return or exchange within a specified period from the date of delivery. Please refer to our Returns and Exchanges page on the website for detailed instructions and eligibility criteria.

How do I know which size to choose?

We provide detailed size charts for each product to help you find the perfect fit. You can refer to these charts, which include measurements for different sizes, to determine the best size for you. Additionally, our customer support team is available to assist you with any sizing queries you may have.

Can I track the status of my order?

Yes, once your order is confirmed and shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or through the designated courier service.

Are the colors of the products accurate on the website?

We make every effort to display the colors of our products as accurately as possible on our website. However, please note that the actual colors may vary slightly due to individual monitor settings and lighting conditions during photography.

How can I contact your customer support team?

Our customer support team is available to assist you with any queries or concerns. You can reach out to us through the contact information provided on our website, such as email, phone, or live chat. We strive to respond to your inquiries promptly and provide the best possible assistance.

How do I place an order on your website?

Placing an order on our website is easy. Simply browse through our collection, select the desired item, choose the appropriate size, and click on the "Add to Cart" button. Once you have added all the items you wish to purchase, proceed to the checkout page, provide your shipping details, select your preferred payment method, and confirm your order.

What are the payment options available?

We offer a variety of secure payment options for your convenience. You can make payments using major credit cards, debit cards, net banking, and popular digital wallets. We ensure that all your transactions are encrypted and securely processed.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During the checkout process, you can enter your location details to check if we deliver to your country. Please note that international shipping may be subject to additional fees and customs duties as per your country's regulations.

What is your return/exchange policy?

We have a hassle-free return/exchange policy to ensure your satisfaction. If you are not entirely happy with your purchase, you can initiate a return or exchange within a specified period from the date of delivery. Please refer to our Returns and Exchanges page on the website for detailed instructions and eligibility criteria.

How do I know which size to choose?

We provide detailed size charts for each product to help you find the perfect fit. You can refer to these charts, which include measurements for different sizes, to determine the best size for you. Additionally, our customer support team is available to assist you with any sizing queries you may have.

Can I track the status of my order?

Yes, once your order is confirmed and shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or through the designated courier service.

Are the colors of the products accurate on the website?

We make every effort to display the colors of our products as accurately as possible on our website. However, please note that the actual colors may vary slightly due to individual monitor settings and lighting conditions during photography.

How can I contact your customer support team?

Our customer support team is available to assist you with any queries or concerns. You can reach out to us through the contact information provided on our website, such as email, phone, or live chat. We strive to respond to your inquiries promptly and provide the best possible assistance.

Do you offer customization or made-to-order services?

Yes, we are pleased to offer customization and made-to-order services for our valued customers. We understand that each individual has unique preferences and requirements when it comes to ethnic wear. Our goal is to provide you with a truly personalized shopping experience.

If you have a specific design in mind or if you need alterations to our existing products, our skilled artisans and designers are here to bring your vision to life. From custom measurements to color choices and embellishments, we work closely with you to create a garment that fits your style and body perfectly.

To avail of our customization or made-to-order services, simply reach out to our customer support team or visit our store. We will guide you through the process, discuss your requirements, and provide you with a detailed timeline and cost estimate. Please note that the availability of customization options may vary depending on the product and design complexity.

We take immense pride in delivering garments that exceed your expectations and make you feel confident and beautiful.

Please don't hesitate to contact us for further information or to discuss your customization needs. We look forward to creating a one-of-a-kind garment that is tailored just for you.

How can I stay updated with your latest collections and offers?

To stay informed about our latest collections, promotions, and offers, we encourage you to subscribe to our newsletter. You can also follow us on our social media channels, including Facebook, Instagram, and Twitter, to receive regular updates and exclusive deals.

How can I stay updated with your latest collections and offers?

To stay informed about our latest collections, promotions, and offers, we encourage you to subscribe to our newsletter. You can also follow us on our social media channels, including Facebook, Instagram, and Twitter, to receive regular updates and exclusive deals.